8273 7100

We welcome your feedback.

Providing feedback isn’t always easy and we understand this. We will keep your comments confidential. To find out more about our Privacy and Confidentiality, please view our statement or contact us on T (08) 8273 7100.

Our Commitment to You

Baptist Care SA is committed to continuously improving the quality of care and services we provide to our clients. We want to know what we’re doing well and what we can improve.

What happens when we receive your feedback?

Your feedback will be carefully considered. We will discuss the matter with you and tell you what we’re going to do. We will take action as soon as possible.

What happens if you are not happy with our response?

Baptist Care SA is committed to resolving issues fairly and promptly. If you’re not happy with our response, you can ask for your feedback to be reviewed by the Chief Executive. You do this by contacting the Baptist Care SA Executive Support Officer on (08) 8273 7100.

If you are still unsatisfied, you may refer the matter to…

The Health & Community Services Complaints Commissioner on (08) 8226 8666

NDIS Quality & Safeguards Commission on 1800 035 544

Commissioner for Children & Young people on (08) 8226 3355

Aged Care Quality & Safety Commission on 1800 951 822


Please fill out our online form below

Or download our Feedback Brochure and send it to:
Executive Support Officer
130 Rose Terrace
Wayville SA 5034


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