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Hazard and Incident/Near Miss app launched successfully

In December 2021, Baptist Care SA delivered a mobile solution for critical incident reporting in the form of a new application for frontline staff to capture client and Work health and safety (WHS) incidents.

This incident management process is critical to offer frontline staff and clients support, guidance, and resources.  Based on feedback from staff, the application was developed and delivered to streamline and simplify the process of logging incidents and replaces the old, paper-based system.

“I found the application easy to use, very straightforward! It was significantly easier than our previous processes. I work in a single carer placement and having this app on the phone, as opposed to Word on the computer or handwriting a critical incident, meant that I didn’t need to leave the living area to be able to report the incident. It was very easy to send to the relevant stakeholders as well, and the format is very easy to read.” Kristen, Integrated House Coordinator

“The project team, Information Services, Service Delivery and Workplace Health & Safety all worked together in a collaboration that was able to showcase the rapid development of platforms that support the way that we work.  It is exciting to see what is possible when we work together in this way.” Craig Harrison, Manager, Project Delivery

Ready to log an incident or hazard?

Anyone at Baptist Care can access the application by using the QR code, which is available at placements and work sites. 



Users can also download PowerApps from iOS App Store or Google Play Store.

Once logged in using the Baptist Care SA account users can locate the Hazard and Incident/Near Miss application by clicking “All Apps”.

​​​​​​​​​​​​​​To share your feedback and ideas for improving the app email [email protected]

Andrew Jantke
Applications Lead & Senior Business Analyst

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