Baptist Care SA is currently accredited against the QIC Health and Community Services Standards, and as part of our continuous quality improvement, a five day external assessment will take place at the end of September.

Three external assessors will be visiting our Wayville office and a number of sites to observe our work and interview designated staff, volunteers and clients. The Quality & Risk team will provide further details closer to the assessment date.

To support all of you to be more familiar with the QIC Standards, we will be focussing on relevant aspects over the next few editions of our newsletter.

What is QIC Accreditation?

QIC stands for Quality Improvement Council. The accreditation program provides a thorough and wide-ranging review of organisational systems across multiple areas, including governance, corporate systems, service delivery and external relationships.

QIC Accreditation is more than a compliance-based program; it recognises strengths and areas for improvement, helping organisations to identify quality improvement priorities. To be awarded QIC Accreditation again, Baptist Care SA must meet all QIC Standards Indicators and demonstrate a sustainable system and continuous quality improvement.

What are the Standards?

There are 5 QIC Health and Community Services Standards, which consist of 21 Indicators common to all human services organisations. The Standards and Indicators are:

How can I get Involved?

The Quality & Risk team will be consulting a number of Senior Managers and Program Managers on how their teams will be involved.  This may include suggesting some programs or activities which to highlight during the accreditation process. We will be also requesting nominations from both services and corporate staff, volunteers and clients to take part in the staff interviews.

Another great way to prepare for the accreditation is to get yourself familiar with the standards.

If you have any questions or queries, please don’t hesitate to get in contact with the Quality & Risk team on [email protected]or 08 82737125.

Pablo Rengifo
Manager, Quality & Risk