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Quality and Innovation

Quality and Innovation

Doing the very best for our clients is at the heart of what we do.

This means a focus on continuous improvement and making sure we ‘do it right’.

The Baptist Care SA Board’s Governance Committee has oversight of our responsibilities with regard to accreditation, quality compliance and innovation practices. Our Quality and Innovation Department also conducts internal audits, reviews legislation and manages risk.

All of this means, you’re in good hands.



Baptist Care SA is committed to continuously improving the quality of the care and services we provide to our clients.

Please use this form to let us know what we’re doing well and what we can do to improve. 





The Health and Community Services Complaints Commissioner

(08) 8226 8666 or 1800 232 007 (SA regional)


Translating and Interpreting Service

131 450



133 677


Speak & listen (SSR)

1300 555 727

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