Baptist Care SA is a registered with the Australian Charities and Not-for-profits Commission (ACNC).
Doing the very best for our clients is at the heart of what we do. This means a focus on continuous improvement and making sure we ‘do it right’. The Baptist Care SA Board’s Governance Committee has oversight of our responsibilities with regard to accreditation, quality compliance and innovation practices. Our Quality and Innovation Department also conducts internal audits, reviews legislation and manages risk. All of this means, you’re in good hands.
For more information about our Quality Framework, view our brochure.
We take child protection very seriously and have put in place a number of measures to prevent any potential harm for children and young people under our care. One of those is the voluntary certification under the Child Wise Standards. Our Child Protection Statement of Commitment will give you an insight into how we tackle this.
Baptist Care SA is a White Ribbon accredited workplacewhich means we are committed to being proactive against violence against women, both in our workplace and within the community. Several Baptist Care SA employees are White Ribbon Ambassadors.
Baptist Care SA is committed to continuously improving the quality of the care and services we provide to our clients. We want to know what we’re doing well and what we can improve.
If you need help completing the feedback form, please speak with a Baptist Care SA staff member or, if you prefer, the following agencies may be able to assist you:
Free call for children and young people only
1800 275 664
1800 035 544
08 7122 6030
1800 550 552
(08) 8226 8666 or 1800 232 007 (SA regional)
Translating and Interpreting Service
Speak & listen (SSR)
1300 555 727
We have an established Client Services Charter which outlines our commitment to our clients.