A person with exceptional needs may:

• behave in ways that are very difficult to manage, and that threaten their own or others’ safety
• have a mental health diagnosis that is difficult to manage with medication alone and affects their ability to live without daily living support
• have experience of complex trauma, including family violence, family breakdown and abuse (sexual, emotional, physical)
• live with disability and complex health problems that are often neglected
• be socially isolated
• have a history of homelessness and have been involved with the criminal justice system, including youth detention and prison.