Personal information is any information that can be used to identify you and includes sensitive health information.
Baptist Care SA follows the Australian Privacy Principles contained in the Privacy Act in handling personal information from clients, business partners, donors, members of the public and Baptist Care SA stakeholders (including volunteers, employees, delegates, candidates for volunteer work and prospective employees).
The policy contains detailedinformation about Baptist Care SA’s responsibilities; stakeholders’ rights and the information that may be collected by Baptist Care SA and how it would be used.
The primary purpose for collecting personal information is to provide services to members of the community in need, including planning, funding, monitoring and evaluating Baptist Care SA’s services.
The kind of personal information collected will depend on the stakeholder’s relationship with Baptist Care SA (e.g. as a client, donor, business partner, employee, volunteer or online user of the Baptist Care SA website).
Baptist Care SA usually collects personal information directly from stakeholders.
However, sometimes personal information is collected from a third party such as carers, trustee or authorised representative or from a publicly available source, but only if:
- There is consent to such collection or would reasonably expect Baptist Care SA to collect personal information in this way, or
- If it is necessary for a specific purpose.
Baptist Care SA only collects personal information for purposes that are reasonably necessary for one or more of its functions or activities.
Personal information may be used to:
- Provide services.
- Provide educational information.
- Report to government or other funding bodies how the funding is used.
- Process donations or purchase and provide receipts.
- Communicate with stakeholders about how donations are used or about Baptist Care SA’s services, causes, events, products and services, which are believed may be of interest to stakeholders.
- Respond to feedback or complaints.
- Answer stakeholder’s queries.
Information may also be used for:
- Any other purpose for which it was requested, and which was advised
- Directly related purposes.
Stakeholders should be assured that wherever possible Baptist Care SA uses information in a de-identified form.
Personal information will not be disclosed to third parties without stakeholder’s permission, except where permitted or required under the Privacy Act.
Baptist Care SA takes steps to protect all personal, sensitive and health information and government related identifiers held by the organisation against misuse, interference, loss, unauthorised access, modification and disclosure.
Stakeholders can access their personal information that Baptist Care SA holds, and they can ask the organisation to correct their personal information.
If stakeholders are listed on one or more of Baptist Care SA’s network email lists they can opt out at any time.
Stakeholders can unsubscribe by using the ‘unsubscribe’ options noted in Baptist Care SA’s emails.
Cookies are small data files transferred to your computer’s hard drive by a website.
They keep a record of your preferences, making your subsequent visits to the site a little more efficient.
Cookies may store a variety of information, including, the number of times that you access the site or the number of times you view a particular page.
Most browsers are designed to accept cookies, but they can be easily modified to block cookies (see your browser’s help section for details on how to do this).
Electronic Information Privacy Standards
In order to provide you with the best service possible, we may require some information from you when using the Baptist Care SA website.
This information will be treated with the highest levels of confidentiality and will not be provided to third parties without your consent.
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